Blog

How to send documents abroad: a step-by-step guide

To send documents abroad, simply prepare them in an envelope, hand them over to a courier or at a service point, receive an AWB tracking number, and track the shipment until delivery. International express delivery of documents is carried out by air via DHL, FedEx, and UPS and typically takes a few business days depending on the destination country.

How express document delivery differs from regular mail

International express document delivery refers to air transport through global courier networks such as DHL, FedEx, UPS, and TNT. Unlike standard mail, each shipment is assigned a unique Air Waybill (AWB) number, which allows you to track every stage of movement—from pickup to the recipient's signature.

The second key difference is predictability. Express delivery operates on fixed flight schedules with priority customs procedures, so the delivery timeframe is much narrower compared to land-based or economy mail services.

This article is a step-by-step guide to the shipping process itself. If protecting the originals and avoiding customs delays matters more to you, read "Express document delivery abroad: how not to lose the originals at customs".

Step-by-step shipping process

  • Preparation: Check the completeness of documents, make a copy or scan for your own records, and place the documents in a sturdy, non-bendable envelope.
  • Booking: A manager confirms the recipient's address, contact phone number, postal code, and the type of content (documents).
  • Handover: A courier picks up the envelope at your address, or you can drop it off at a service point.
  • Tracking: Once shipped, you receive an AWB number to monitor the shipment's progress online.
  • Delivery: Documents are delivered to the recipient at the specified address upon signature.

Which documents are most commonly shipped

The most frequent items include contracts and commercial agreements, powers of attorney, diplomas and certificates, bank and visa documents, technical documentation, and letters. A full list with explanations is compiled in a separate article within this cluster.

Estimated transit times

Transit times depend on the destination country, city, availability of direct flights, and customs procedures. Approximately: EU countries—a few days; USA and Canada—slightly longer; Asia—longer than the USA. These are estimates, not guarantees; the exact timeframe for a specific route is confirmed by the manager during booking.

If you need to send documents from Ukraine abroad, SEMERO organizes international air delivery via DHL, FedEx, or UPS.

← All blog articles