Customs clearance cost
Legal entities (LLC, sole trader)
UAH 5,000
Processing time — 1 day
Individuals
UAH 2,000
Processing time — 1 day
We recommend contacting us for a consultation before shipping goods (parcels) to avoid delays during clearance, including those related to obtaining permits and other documents.
FedEx customs clearance for business
FedEx shipments to Ukraine most often come from the USA and Canada: imported goods for resale, commercial cargo, equipment, components and consignments for sole traders and companies. Own flights via the Memphis hub and a dense US ground network give stable timelines for American suppliers.
A distinct segment is product samples from the USA and Canada for testing suppliers before a major purchase. We account for the specifics of the US lane already at the document preparation stage.
Documents for FedEx customs clearance
- Commercial Invoice with a detailed goods description (FedEx rejects generic terms like 'parts')
- Packing list and payer details (registration number, address, contact)
- FedEx tracking number (12 digits)
- Contract / agreement and proof of the goods' value
- HS code (UKTZED) and country of origin
- EEI/AES filing — mandatory for US export shipments over $2,500 (filed by the sender in the USA)
- FDA declaration — for medical goods
- MID declaration — manufacturer identification for certain goods categories
- Permits — if required for the specific goods category
The exact list of documents depends on the goods, country of origin, value and delivery terms.
HS code (UKTZED) and customs value
The correct HS code and confirmed customs value determine the duty and VAT calculation, as well as any need for permits. For FedEx shipments from the USA we additionally cross-check the invoice description against US export requirements to avoid discrepancies between the EEI/AES filing and the customs data in Ukraine.
How FedEx customs clearance works
- For US shipments over $2,500 the sender files the EEI/AES declaration at dispatch in the USA — before arrival in Ukraine
- The cargo arrives in Ukraine — 'Clearance in progress' statuses are visible on fedex.com by the 12-digit number
- We file the clearance documents (detailed invoice, packing list, HS code, payer details)
- Customs verifies the data and calculates the charges; we respond to queries if needed
- After payment the cargo is released and FedEx delivers it to your address
Customs broker support for FedEx cargo
SEMERO supports the customs clearance of commercial FedEx shipments in Ukraine. We help businesses prepare import documents from the USA and Canada, verify the HS code, customs value and commercial invoice data, account for export documentation requirements (EEI/AES), and liaise with customs authorities during clearance.
How to choose a broker and what its services cost — see the article customs broker in Kyiv.
How long FedEx customs clearance takes
Typical clearance of FedEx cargo from the USA takes 1–2 business days with a complete document set. If the HS code or value needs clarification, or the EEI/AES filing is missing, the timeline can extend.
A FedEx-specific delay is an invoice detail query caused by overly generic goods descriptions, so we edit descriptions before dispatch.
FedEx cargo held at customs: what to do
The 'Clearance delay' status on fedex.com always includes a reason. The most common ones: invoice detail required, a customs value or HS code query, a missing EEI/AES filing for a US shipment over $2,500, or missing FDA/MID identifiers for medical or food goods.
Send us a screenshot of the status and the waybill — we will identify which documents customs is waiting for and support the cargo until release.
Before paying, check: are you asked to pay a "stamp duty" or customs duty to a card or a foreign account? How to recognise a parcel scam →
Clearance of samples and commercial cargo
Product samples from the USA and Canada are a practical way to test an American supplier before a major purchase: test samples, components, equipment, goods for verification. These shipments also go through customs clearance with an invoice and an HS code.
For samples from the USA we additionally account for the EEI/AES threshold ($2,500) and FDA/MID requirements for medical and food goods — this avoids delays before dispatch.
FAQ
What is an EEI/AES filing and when is it needed?
EEI (Electronic Export Information) is an export declaration the sender files in the US AES system. It is mandatory for shipments from the USA when a single line item exceeds $2,500. Without it, cargo can be held at export.
How much does FedEx customs clearance cost for business?
Support for companies and sole traders costs UAH 5,000, processing time — 1 day. Duties and VAT are calculated separately based on the HS code and customs value.
How long does clearance of FedEx cargo from the USA take?
With a complete document set — usually 1–2 business days. It takes longer if the HS code or value needs clarification or the EEI/AES filing is missing.
What does the 'Clearance delay' status on fedex.com mean?
Customs needs additional data — the reason is shown next to the status. Send us a screenshot and we will tell you which documents to prepare.
Are FDA/MID declarations required for goods from the USA?
An FDA declaration is required for medical goods; MID is a manufacturer identification for certain US-origin goods categories. We will advise whether this applies to your shipment.
← General customs clearance terms